Frequently Asked Questions

01. What is Webcura?

Webcura is a 24/7 website monitoring and security verification platform. We alert you instantly if your website is down, provide interactive badges and badges to boost trust, offer SSL certificates, and enable real customer reviews — all in one platform.

02. How is Webcura different from other monitoring services?

Unlike many third-party services that provide incomplete or unreliable monitoring, Webcura uses custom crons and APIs for accurate, real-time checks. We don’t just detect downtime — we give you detailed reports, optional dedicated developer support to fix issues, and interactive trust badges to engage customers.

03. What is the story behind the name “Webcura Shield”?

We noticed that many web security systems mislead customers or offer limited solutions. Our mission is to cure customers from such practices — hence Webcura. Since we provide badges, security badges, and SSL to protect against hackers and bots, we added Shield to symbolize strong protection.

04. How does the verification process work?

Our team conducts a thorough background check of your business, verifying its authenticity, services, and reliability. Only after we’re satisfied do we grant you full dashboard access and permission to display our badges. This ensures your customers can trust what they see.

05. What are Webcura badges?

Webcura badges are customized, interactive verification badges you can display on your site. They show that your business is verified and monitored, and they allow customers to leave public reviews — increasing transparency and trust.

06. Do you provide SSL certificates?

Yes. We provide free SSL certificates with our plans and send you expiry notifications to ensure your site stays secure without interruptions.

07. How do customer reviews work on Webcura badges?

When you install our interactive badge, customers can submit reviews directly from it. These reviews are publicly visible, helping you build credibility and attract more customers.

08. Who is Webcura for?

We serve:

• Startups and growing businesses seeking trust-building badges and reviews.
• Established companies like banks and eCommerce stores needing reliable uptime monitoring.
• Website owners in the US and EU looking for cost-effective, trustworthy solutions.

09. What is your Exceptional Support Guarantee?

We respond to all queries within 12 hours. If we fail to do so, you get your money back. If we can't solve your issue within 48 hours, you can request a full refund — no questions asked.

10. What is your money-back policy?

It’s simple: if we fail to respond to your query within 12 hours, you get a refund. If we can’t resolve your issue within 48 hours, you can opt for a full refund. We take customer satisfaction seriously.

11. Will Webcura actually help increase my conversions?

Yes. Data shows that having SSL, trust badges, and verified badges can increase conversions by up to 30%. Our solutions are designed to enhance customer trust and improve your business results.

12. Do you offer dedicated technical support?

Yes. We offer optional paid dedicated developer support to help debug and resolve website issues — a service most monitoring providers do not offer.

13. Where is Webcura available?

We currently serve businesses worldwide

14. How do I get started?

Simply sign up on our website, submit your business details for verification, and once approved, you’ll get full dashboard access along with your Webcura badges, monitoring tools, and SSL.